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Privacy Policy

Last updated: June 19, 2026

This Privacy Policy describes how Zilla Trainer ("Zilla," "we," "us") collects, uses, and protects your personal information when you use our fitness coaching platform at zillatrainer.com.

1. Information we collect

Account information: When you register, we collect your email address, name, and user type (trainer, athlete, or organization). Trainers may also provide business details and profile information for their public profile page.

Training data: The platform stores training programs, session logs, exercise data, workout history, and coaching notes that you or your trainer create.

Health and fitness data: This may include bodyweight, body measurements, nutrition plans, and fitness test results. This data is provided voluntarily and is used solely to deliver the coaching service.

Payment information: Payment processing is handled by Paddle, our merchant of record. We do not store credit card numbers or bank details. We receive transaction identifiers, subscription status, and billing amounts from Paddle.

Usage data: We collect standard web analytics: pages visited, features used, device type, browser, and IP address. This helps us improve the platform.

Communications: Messages sent through Zilla's chat system are stored to provide the messaging service and are accessible to the conversation participants.

2. How we use your information

We use your information to:

  • Provide, maintain, and improve the Zilla platform
  • Process subscriptions and payments via Paddle
  • Send service-related notifications (session reminders, new messages)
  • Respond to support requests
  • Ensure platform security and prevent abuse

We do not sell your personal information to third parties. We do not use your training data or health information for advertising.

3. Data sharing

Between trainers and clients: Training data, session logs, and chat messages are shared between trainers and their assigned clients as part of the coaching relationship.

Payment processor: Paddle (paddle.com) processes all payments as our merchant of record. Paddle's privacy policy governs payment data handling.

Infrastructure providers: We use Cloudflare R2 for media storage and Railway for application hosting. These providers process data on our behalf under data processing agreements.

Legal requirements: We may disclose information if required by law, legal process, or to protect the rights and safety of our users.

4. Data retention

We retain your account data and training history for as long as your account is active. When you delete your account, we remove your personal data within 30 days, except where retention is required by law (e.g., billing records). Anonymized usage data may be retained indefinitely for analytics.

5. Data security

We protect your data using industry-standard measures including encrypted connections (HTTPS/TLS), secure password hashing, session management, and access controls. No system is perfectly secure, and we cannot guarantee absolute security, but we take reasonable steps to protect your information.

6. Cookies and local storage

Zilla uses essential cookies for authentication and session management. We use browser local storage for user preferences (theme settings, UI state). We do not use third-party advertising cookies or tracking pixels.

7. Your rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Delete your account and personal data
  • Export your training data
  • Object to certain data processing

To exercise these rights, contact us at support@zillatrainer.com.

8. Children's privacy

Zilla is not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, contact us and we will promptly delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice. The "Last updated" date at the top indicates the most recent revision.

10. Contact

For privacy questions or data requests, contact us at support@zillatrainer.com.

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